Written by Ashton Deroy, independent comm tech supporter. Apple’s value as a company has moved to the trillions. In 2014-2016 I worked in the communications technology field in cellular company call center outsourcers. This is where I would have serviced Iphone’s in my professional career from the customer service perspective. This post outlines a SWOT analyis on Iphone Product support.
This product is designed to do two things.
- Create desire with high quality mobile technology.
- Be so sleek consumers take out credit with their provider just to owe them on the purchase for the phone.
Strengths in servicing an IPhone
- User friendly visual medium. It makes it very easy to navigate the customer.
- There is a basic understanding of common use errors.
- Easy to use collaborative network applications such as voter database used when I volunteered for the Liberals in 2018.
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Weaknesses in servicing the IPhone Customers don’t understand the asset’s tab
- Customers’ don’t understand their service contracts
- Customers’ pay way over the average cost of a phone which creates an unrealistic service expectation
- Customers do not understand their complicated technology which surpasses the function of even their own brain.
Opportunities to improve I-Phone Service
- The more readily available video tutorials & promoted support lines the better.
- Creating specific comprehensive readily available I-Phone training lectures.
- Creating a list of recommended apps available for customer’s use purposes to index the level of safe use for an app. Publications should be encouraged to review apps with even more User experience depth.
Threats to I-Phone customer service
- Not experienced agents mess up IPhone supports due to complexity.
- Complicated network troubleshooting leading to difficult use on WiFi use in certain environments. For example poor WiFi/Cellular signals or working with an older homes built not to consider network infrastructure.
- Product Devalued after other company’s launch similar Smartphones are available at lower market costs.
I-Phones are technologically intriguing products that lead the industry, but how long can the success last with Android continuing their innovation? What will happen in the North American Market as consumers shift to the use of used electronics, eco-friendly & fair trade companies? One has to think these changes will leave Apple out in the dust when the value of the company eventually decreases due to lack of market sustainability. What are SWOT Analysis shows?
It shows that Apple Products have perceived customer value. However may have to go to extreme lengths of leveraging credit to purchase the products. Once the demand for credit decreases so to should the demand on high cost cellular products. Ultimately it is my feeling that these phones offer more value than consumers require from their telephone service which will make consumer eventually want a simpler option.
This could possibly lead to the loss of momentum in Apple products when the company eventually retracts from the market. A Trillion dollars in market value can not be retained especially as the North American Markets move to Conservative ideological economic values which are used to reduce debt in both Business to Business & Business to consumer markets.
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Written by Ashton Deroy
Get on a website like mine. Click the picture above or email firstname.lastname@example.org to talk about my basic publishing plan. An integrated hub is crucial for sales, creating a communications channel hub & starting your online presence. My presence has exploded in the past 2-5 years. Since becoming a web & graphics designer I now work at an ad agency, I still run my own practice and I am involved in a grass roots political movement.
I also work with amazing writers now like Ryley. Also I have an amazing business partner in Diana Skye. When you start working online your whole life can definitely change. So what are you waiting for?
(Click the above sound images to link to our talk audio segment.)
Ashton Deroy & Alana Skye are up to their old shenanigans again. Ashton Deroy plays an outhouse cleaner, Alana Skye is a Private Investigator and the SoundCloud was recorded at a Tea Shop in Newmarket.
Background: Alana Skye & Ashton Deroy took the creative Advertising program at Loyalist College in Belleville Ontario from 2012-2014. This is where they developed their mutual sense of humor for ridiculous behaviors. Now they pursuit new careers in the Toronto unrelated to marketing & advertising. In 2013 Alana Skye & Ashton Deroy worked at Rogers Communications at Stream in Belleville Ontario. This is why once in a while conversations about the company come up.
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Andrew Anonymous letter to Diana Skye
This was recorded publicly with Diana on the phone. Some recordings in this show were a skit. This first recording is intended not to offend only to entertain and persuade to Left ideologies. If you have an issue with it, there is always Tumblr!
Significant events: Start of the show we read a letter about a crazy Social Justice Warrior who is stressing her boyfriend out. 12 minutes in Diana deals with her mom interrupting work. 15 minutes in Diana refer’s Mike Harrison’s reign on indiscriminate and under strategic cuts. 22 minutes Diana says if you kill animals in another country, it doesn’t make you okay to the markets where you are cruelty-free. 33 minutes in we talk about how we can’t progress when people are still viewing the police as one-dimensional prejudice people with guns. 39 minutes we talk about how Sears wasted money and how student accountants need to learn to communicate and serve others.
Ashton Deroy: In my opinion significant others who have drastic identity changes that randomly cause stress in your recreation or family events. It is time to say goodbye! There is a difference between fighting oppression and being obnoxious. People who tend to jump around identities tend to do it more than once and cause multiple stresses. As far as Doug Ford goes, I am more likely to support the incumbent than someone who makes cuts that only hurt the bottom earners in the population.
Diana Skye: If your significant other does not respect you, it’s time to let them go. You deserve much better. As for Ontario politics, people really need to think about what they want. Doug Ford may be saying all the right things, but whether he will do them as premier is another story.
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Written by Ashton Deroy
Good morning readers, click the picture above to find out about our guest spot opportunities. I would love for this blog to become more communal over the next year. I want to release other web-based businesses editorials, information, and even host interviews. In order to grow into a full operation though, we must get funding. I have a tone of writers, designers and organizers I would like to see have full-blown jobs in 2020 and I do not think that is far fetched.
In order to do this though we must continue to grow our platform and we want your help to do so! Sponsorship is not that much money. $15 and now the guest posts are only $5 so please help us grow into a fully functional digital operation. Thank you for reading this post.